Where are my tickets?

Can’t find your tickets? Don’t worry! Tickets will be delivered by Frontgate one month before the event date.

After you purchase your tickets via Front Gate, you can sign into your account to check on your order or adjust account information, such as delivery method.

Questions about an order already placed?

If you’ve already purchased tickets and need to change your shipping address, want to know the status of your order, look up your order history, or have a general question about your order, please contact our official ticket provider Front Gate Tickets or call 888-512-SHOW (7469).

What is the difference between the general admission price levels?

There is no difference between general admission price levels. It’s simply an incentive to purchase sooner rather than later. The earlier you buy, the more you save!

What does VIP include?

VIP details are available on our ticketing page and include:

  • Priority entrance lane into the festival
  • Access to main stage VIP viewing area, featuring prime viewing and an exclusive bar
  • Exclusive air conditioned hang area with comfortable seating, free massages, and styling stations
  • Exclusive air conditioned restrooms
  • Dedicated VIP bar
  • Commemorative gift package
  • Exclusive VIP event Friday evening

Is it okay to buy from a third party?

Only wristbands purchased through the Moon River ticket website (Front Gate Tickets) are guaranteed to be authentic. If you want 100% confidence in your ticket purchase, you should only purchase your tickets through the link on our tickets page.

Please be aware:

  • We are not responsible for any counterfeit weekend passes.
  • For your own protection, please do not purchase weekend passes from any source other than moonriverfest.com or your most trusted friends and family.
  • Removing a wristband automatically voids it (unless by accident or for safety reasons, in which case you need to get a replacement wristband from a customer service booth at the festival – this will require you to prove your purchase information). Festival Security will check every wristband to assure it has not been removed or passed between multiple people.


Where and when does Moon River take place?

Moon River Festival 2018 takes place Saturday and Sunday September 8-9 at Coolidge Park in Chattanooga, Tennessee.

What can I bring?

To make sure you have everything you’ll need while attending the festival, please feel free to bring the following items with you:Sun block

  • Sun block
  • Blankets, sheets, and towels
  • Point-and-shoot cameras
  • Small backpacks, purses, and empty hydration bladder packs. All must be under 12” x 6” x 12”
  • Empty water bottle
  • 1 sealed bottle of water
  • Selfie sticks are allowed, but must expand to no longer than 40” in length and must be made of light material (light metal, rubber plastic). All selfie sticks are subject to staff discretion and may or may not be allowed.

REMEMBER: All patrons and belongings are subject to search and prohibited items will be removed at the discretion of the front gate and security staff.

What should I leave at home?

We make every effort to provide an environment where all travelers can fully enjoy their time at Homecoming. With that in mind, kindly leave these items at home:

  • Weapons
  • Large backpacks, book bags, or any bag over 12” x 6” x 12” in size will not be allowed.
  • Food and drink
  • Alcohol
  • Illegal substances of any kind
  • Umbrellas
  • Coolers
  • Lawn chairs or picnic baskets (This is for the safety of our patrons. Benches will be on site, and ADA seating will be available. Upon arrival, ADA patrons can request accommodations at the Info Booth on site.)
  • Lasers
  • Glow sticks
  • Stickers
  • Inappropriate headdresses
  • Silly string
  • Confetti
  • Glitter
  • Spray paint
  • Pets (Service dogs will be permitted.)
  • Glass containers and metal aerosol cans, including sunscreen in aerosol cans
  • Scooters or personal motorized vehicles
  • Detachable lens cameras
  • Recording devices of any kind including professional recording equipment, GoPros, audio recording equipment, and video recording equipment
  • No unauthorized vendors will be permitted
  • No solicitations, handbills, sampling, giveaways, etc.
  • Remote-controlled vehicles or aircrafts, including drones

REMEMBER: All travelers and their belongings are subject to search and prohibited items will be removed at the discretion of the front gate staff. These items are subject to change at any time and at the discretion of the front gate and security staff.

Where can I park?

There are several paid lots and garages in the area surrounding Coolidge Park. Check out Downtown Chattanooga for options and more info.

Do you allow re-entry?

Re-entry is allowed for all Moon River ticket holders.

What time do gates open each day?

Gate times will be shared closer to the festival.

Is this event family friendly?

We are certainly a family friendly event and welcome guests of all ages. Children under 6 will be admitted for free with an adult admission.

Can I bring a stroller for my children?

Yes, strollers are permitted. Wagons will not be allowed on the festival grounds.

Where is the Lost and Found located at the festival?

Lost and Found is located at the festival Info Booth.

Safety & Medical